Stay open for business Regular maintenance extends the life expectancy of entrances and reduces the likelihood of unexpected problems. Our maintenance programmes help you ensure reliable, safe and sustainable operations throughout the lifetime of your equipment. Maintenance programmes to fit your business needs Planned preventive maintenance (PPM) schedules can be arranged for all types of automatic doors; sliding, swing and revolving, industrial doors, high-performance speed doors and hangar door systems. Pro-Active Care plans Pro-active care plans focus on planned maintenance services to keep equipment in prime condition. Our planned maintenance visits are designed and scheduled around your business needs at agreed regularity according to your choice. Our field-based service engineering teams provide tailored advice based upon your circumstances and budget, before recommending maintenance packages. Considering factors such as current condition, age of equipment, operating environment, maintenance history and level of usage, ensures our surveys provide a detailed analysis of site needs. By addressing your unique requirements, we help you to design the ideal maintenance plan. Pro-Active Care offers you more options Pro-Active Care plans offer optional response times, customised performance data and maintenance documentation. For those responsible for multiple sites or large numbers of doors, specialist training and CPD around facilities management is available. Pro-Active Bronze Pro-Active Bronze provides gives you the security of knowing your equipment is regularly inspected and safe. Our technicians inspect and certify your equipment for safety and reliability during a number of on-site visits, planned according to your needs. Any unplanned service call outs required during the term of the Pro-Active Bronze contract (including labour, travel and parts) are billed at special Pro-Active Care prices. Pro-Active Silver Pro-Active Silver provides all the benefits of Pro-Active Bronze, but with the added advantage that labour and engineer travel are included for service call outs during regular business hours. Pro-Active Gold Pro-Active Gold gives you ultimate protection for doors and docking systems. Including all the benefits of Pro-Active Silver, plus the replacement of any parts required during an unplanned repair or planned maintenance visit. Pro-Active Gold is an excellent way to budget your expenses annually. Pro-Active Tailor-Flex The Pro-Active Care plan is designed by working in conjunction with you for optimum flexibility. This customized maintenance plan allows you to balance maintenance expenses with your fixed budget, giving you the option to add or delete standard maintenance features to suit your budgeting goals, whilst also meeting your overall performance and safety needs. Re-active Service Benefit from two visit types: Corrective and Safety Check. Our Customer Care Hotline is available to ensure a certified technician is dispatched to your site within an agreed timeframe.